With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. You don’t need to take any action to receive the default compensation offer. You can find out details of your compensation by clicking the link that matches your sail date below.
Diamond Princess Cruises Departing from San Diego through 11月 13, 2022
Majestic Princess Cruises in Australia and Hong Kong Departing 3月 07, 2023 through 3月 09, 2023
Royal Princess Cruises in Asia, Australia & New Zealand, and South Pacific Departing 9月 05, 2023 through 10月 10, 2023
Regal Princess Cruises in Europe Departing 4月 09, 2023 through 9月 03, 2023
Sapphire Princess West Coast Cruises Departing through 9月 17, 2022
Diamond Princess Cruises in Japan and Singapore Departing through 3月 03, 2023
Select Cruises in Australia, New Zealand, & the South Pacific on the Following Ships:
Majestic Princess from 2月 2023 through 5月 2023
Royal Princess from 9月 2022 through 3月 04, 2023
Ruby Princess Panama Canal Cruises Departing in 2月 2023
Sapphire Princess Cruises in Asia and Australia Departing through 10月 29, 2022
Japan Cruises on Diamond Princess Departing through 6月 09, 2022
Royal Princess Cruises Departing from Vancouver through 4月 25, 2022
Island Princess Cruises Departing from Ft. Lauderdale through 4月 17, 2022
Crown Princess Cruises Departing from the West Coast through 4月 29, 2022
Select Cruises from Australian Ports on Coral Princess Departing through 8月 2022
Select Mediterranean Cruises on Regal Princess Departing 4月 30, 2022
Australia & New Zealand Cruises on Coral Princess Departing 1月 27 through 3月 07, 2022
4月 29, 2022 Pacific Coastal Cruise from Los Angeles on Crown Princess
5月 3, 2022.Alaska Sampler Cruise from Vancouver on Crown Princess
Select Mediterranean Cruises on Regal Princess Departing 7月 2022
Discovery Princess Cruises from Los Angeles Departing through 3月 20, 2022
Select Cruises from Australian Ports on the Following Ships:
Coral Princess through 1月 17, 2022
Royal Princess through 3月 09, 2022
Sapphire Princess through 4月 08, 2022
4月 29, 2022 Pacific Coastal Cruise on Sapphire Princess
Hawaii Cruises Departing through 12月 2021
Sapphire Princess West Coast Cruises Departing 9月 24, 2022 through 11月 07, 2022
Island Princess Cruises Up to and Including World Cruise 2022 Departing through 4月 04, 2022
Diamond Princess Cruises in Antarctica and South America Departing through 4月 05, 2022
Caribbean Princess Cruises from Ft. Lauderdale Departing 3月 2022 through 5月 2022
10月 24, 2021 California Coast Cruise from San Francisco on Ruby Princess
Emerald Princess Cruises in Australia & New Zealand Departing 12月 2021 through 3月 2022
Remaining Cruises from Australian Ports through 12月 19, 2021
Remaining 2021 Europe & Transatlantic Cruises on Island Princess
Remaining 2021 West Coast Cruises on Ruby Princess from Los Angeles
10月 17, 2021 California Coast Cruise from San Francisco on Ruby Princess
11月 20, 2021 Caribbean Cruise on Caribbean Princess
Remaining 2021 Canada & New England Cruises
2021 Cruises Roundtrip from Seattle on Emerald Princess and Majestic Princess
Select 2021 Mexico, West Coast, Caribbean and Mediterranean Cruises
Diamond Princess Cruises including Japan through 11月 08, 2021
Cruises from Seattle through 6月 27, 2021
Cruises from Los Angeles, Ft. Lauderdale and Rome through 6月 30, 2021
2021 Europe Cruises to and from Southampton through 9月 25, 2021
2021 Cruises to/from Vancouver (Gulf of Alaska Cruises, Alaska Cruisetours and Pacific Coastals)
2021 Canada & New England Cruise from Southampton
Cancellations Related to the Sale of Pacific Princess
All Remaining Cruises through 5月 14, 2021
All Cruises through 3月 31, 2021
All 8-day and Longer Cruises to and from the U.S. through 11月 01, 2021
All Cruises to and from Japan through 6月 25, 2021
All Remaining Cruises Departing through 12月 31, 2020
All Cruises Departing from Australia & New Zealand through 5月 31, 2021
Transfer of Star Princess to P&O Cruises Australia
Cancellations Related to the Sale of Sea Princess and Sun Princess
All Australia & New Zealand Cruises Departing through 12月 18, 2020
2021 World Cruise on Island Princess, 2021 Circle South America on Pacific Princess and Associated Cruises
All Cruises Sailing In and Out of Australia Departing 9月 19 – 10月 31, 2020
All Other Remaining Cruises Sailing through 12月 15, 2020
All Cruises Sailing In and Out of Australia Departing 8月 29 – 9月 17, 2020
All September and October Cruises In and Out of Vancouver and Seattle and All 7-day Cruises Roundtrip from San Francisco Departing in September and 10月 2020
All Cruises Roundtrip Keelung Departing 8月 2020
All Remaining Alaska, Canada & New England and Europe Cruises and Cruisetours in 2020
All Remaining Australian and Caribbean Cruises through August, Japan Cruises through 10月 01 and Taiwan Cruises in July
All Fall 2020 Tahiti & French Polynesia Cruises on Pacific Princess
Summer 2020 Cruises Departing 5月 11 – 6月 30, 2020
All 2020 Alaska Cruises and Cruisetours for Star, Golden, Pacific, Coral, Royal & Grand Princess
7月 2020 Mediterranean Cruises for Enchanted Princess
Select Australia Homeport Cruises for Sun & Sapphire Princess Departing 6月 23 – 9月 07, 2020
Select Australia Homeport Cruises for Sea, Sun & Sapphire Princess
Departing 5月 08 – 6月 15, 2020
All Destinations & Ships
Departing 3月 12 – 5月 10, 2020
We’ve updated our policies to give guests flexibility while booking cruises during this unusual time.
View our Book with Confidence Cancellation Policy
よくあるご質問
What is a Future Cruise Credit (FCC)?
クルーズ・クレジットの種類と使用方法の詳細をご覧ください。How long will it take to get my refund or FCC?
Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier.What if I cancelled a booking on a cruise that Princess is now cancelling?
You can check the relevant cruise details on this page to see if you qualify for any additional compensation.What happens to my FCC if the voyage I used it on is cancelled by Princess?
The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date.If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?
Yes, it will. In most cases, the original FCD will automatically be available to apply to your next cruise from your My Princess account. In the event an FCD had reached its expiration date since being applied, please contact our Customer Relations team to have the OBC reinstated.If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? (North American Guests Only)
If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you.