Save Big On Things You Care About The Most

船上ではどのようにして、事前支払い済みのWi-Fi保有者がわかるのですか？
MedallionNet® Wi-Fi automatically recognizes pre-paid MedallionNet plans. Guests have the option to “redeem” after sign-on to activate their device.

プリンセス・プレミアの客室の各ゲストは、プリンセス・プレミアで4台のWi-Fiを利用できますか？
はい、プリンセス・プレミアのお客様は4個のデバイスWi-Fiプランを受け取ります。 

Guests who are Platinum and Elite receive 50% off MedallionNet Wi-Fi as a loyalty benefit. What is the impact to their benefits?
With Princess Plus, MedallionNet single-device Wi-Fi is provided as a promotional bundle included in the price of the fare. There is no additional discount for Platinum and Elite guests for the Wi-Fi package. However, Platinum and Elite guests will automatically receive a 50% discount if they decide to upgrade to a four-device package on board. Loyalty benefits are not redeemable for cash or onboard credit.

プラス・ドリンク・パッケージには何が含まれていますか？
The Plus Beverage Package includes beer, spirits, wine by the glass and cocktails up to $15 USD / $22 AUD, all non-alcoholic beverages including bottled water (500ml only), fountain sodas, the new Juice Bar, plus fresh juices (if available), specialty coffees and teas, frappes at Coffee & Cones, milkshakes (if available) and Red Bull energy drinks. このパッケージにはバーサービス料金が含まれています。The package includes the additional benefit of a 25% discount on the following excluded items: all bottles of wine, one-liter bottles of water and bottled juices. The package has a daily limit on alcoholic beverages of 15 beverages over a 24-hour period (6:00 to 6:00).

プレミア・ドリンク・パッケージには何が含まれていますか？
The Premier Beverage Package includes a premium selection of beer, spirits, wine by the glass and cocktails $20 USD / $30 AUD and under, all non-alcoholic beverages including bottled water (500ml only), fountain sodas, the new Juice Bar, plus fresh juices (if available), specialty coffees and teas, frappes at Coffee & Cones, milkshakes (if available) and Red Bull energy drinks. このパッケージにはバーサービス料金が含まれています。The package includes the additional benefit of a 25% discount on the following excluded items: all bottles of wine, one-liter bottles of water and bottled juices. The package has a daily limit on alcoholic beverages of 15 beverages over a 24-hour period (6:00 to 6:00).

What if I’m not of legal drinking age (21 years of age or older)?
Guests who are under the legal drinking age on board will receive the Zero-Alcohol Package, previously called Coffee & Soda Package. This package type will be assigned prior to sailing based on age of guest. When sailing from North America, the legal drinking age on Princess Cruises is 21. However, when sailing from Europe, Asia, South America, Australia and New Zealand, the legal drinking age is 18.

お酒を飲まない場合はどうなりますか？
The value of these packages are a great deal even if you don’t drink alcohol. Both packages include fountain sodas, the new Juice Bar, fresh juices, bottled water, specialty coffees & teas, frappes, milkshakes and Red Bull energy drinks, with pre-paid 18% service charge included for these items. In the event that you don’t want the Plus Beverage Package or Premier Beverage Package, no substitutions will be offered.

ゼロアルコール・パッケージには何が含まれていますか？
This includes fountain soda by the glass, fruit juices, specialty coffees and teas, frappes, milkshakes and Red Bull energy drinks, all subject to availability on ship, with pre-paid 18% service charge included for these items. You also receive a 25% discount on 1L bottled water and bottled juice. The Zero-Alcohol Package does not include mini-bar items, sodas ordered through room service or vending machine purchases.

船上ではどのようにして、プラス・ドリンク・パッケージまたはプレミア・ドリンク・パッケージの保有者がわかるのですか？
The ship systems recognize the package attached to a guest’s booking and notify our crew at the time of each transaction. When a guest orders an included item, the crew will see the applicable package and enter an order according to the package inclusions in the system. プリンセスのthe addition of the Juice Bar to your beverage package is only available for those with the $60/day Plus package or $80/day Premier package. All other packages booked prior to 2022 年 12月 14 日 will not be eligible for the Juice Bar unless guests have upgraded to these new and improved packages.

船上ではどのようにして、私のパッケージ・オプションに乗務員へのチップが含まれていることがわかるのですか？
Your folio will reflect the pre-payment, by Princess Cruises, on your behalf for the suggested crew appreciation in the U.S. dollar amounts of $16 per person per day for interior, oceanview, and balcony staterooms, $17 per person per day for mini-suite, cabanas, and Reserve Collection staterooms and $18 per person per day for suites.

フォト・パッケージには何が含まれていますか？
The photo package includes all digital photos of all guests in a stateroom from their voyage, including 3rd and 4th guests. The package also includes three physical prints of up to 8x10 size per guest and can be redeemed on board at the Photo Gallery. Digital photos are available for download through the app or may be transferred to a USB device on board at the Photo Gallery before disembarkation. Physical prints and digital photos are not available after the cruise ends.

フォト・パッケージを別途購入することはできますか？
The photo package is currently an exclusive offer for Princess Premier guests only. Other digital and print packages are available for purchase through the Princess® Cruises app or at the Photo Gallery on board.

カジュアル・ダイニングのお食事とは何ですか？どこで利用できますか？
We’re introducing exciting new 3-course prix fixe meals at our casual dining venues. These vary by ship, but include: オーマリーズ、オーシャン・テラス、ヴァインズ、アルフレッド・ピッツエリア、ジジズ・ピッツェリア、海寿司、プランクバーベキュー、スチーマーズ、ソルティドッグ・ガストロパブ。

スペシャルティ・ダイニングの食事は事前に予約する必要がありますか？
It’s not necesssary but we do recommend guests book early via the reservations function within the Princess® Cruises app to get the specialty dining restaurant, day and time of their preference.

自分のパッケージに含まれているスペシャリティ・ダイニングやカジュアル・ダイニングの食事を利用しない場合はどうなりますか？
スペシャリティ・ダイニングのクレジットは、現在乗船中のクルーズでのみご利用いただけます。未使用の場合、返金はされず、換金もできません。

連続でクルーズを利用する場合、プリンセス・プレミアでは、スペシャリティ・ダイニングで4回の食事ができることになりますか？
If you have booked Princess Premier on both of the back-to-back cruises then you will get two (2) specialty dining meals on each voyage, making it a total of 4 specialty dining meals.

フィットネス・クラスには何が含まれていますか？予約はどのようにすればいいですか？
As part of our partnership with XPonential Fitness, we will be offering 3 types of classes for you to choose from: StretchLab, Pure Barre and YogaSix. With the Plus package, you will be able to participate in 2 classes per voyage, and with Premier, you will have unlimited access to these classes. You can sign up at the Fitness Center.

シアター予約座席には何が含まれますか？
As part of the Premier package, you will have access to a section of reserved seating in the Princess Theater for production shows only. Seats in this section are available on a first-come, first-served basis and will be held up until 15 minutes before the performance start time and then released. All guests in your stateroom will be able to sit with you in this reserved section. Unfortunately, if you are traveling with others who are not Premier package guests, they will not be able to join you in this reserved section.

メダリオン®デバイスの無料配送とは何ですか？どのようなシステムですか？
You will be receiving a complimentary Medallion device and lanyard as part of your cruise experience. For any guests with a Plus or Premier package, you may order these items delivered to your home (for U.S. guests only) for no extra shipping fees. If you do not have the package, you pay a $10 flat fee to have these delivered to your home. Or you could choose to pick them up at the departure port for no extra fees.

メダリオンはいつ配送されますか？
Between 12 to 21 days prior to your voyage. Please note, if you purchase your cruise within 12 days of your sail date, we will not be able to ship your complimentary Medallion device and lanyard to you because it may not be delivered in time for your cruise. Instead, it will be waiting for you at the port.

アメリカに住んでいない場合はどうなりますか？
Your Medallion device and complimentary lanyard will be available to pick up at the port with no shipping fee. You should still complete your OceanReady® travel checklist in advance to save time on embarkation day.

プリンセス賞とは何ですか？
Princess Prizes is a promotion on board that allows guests to win great prizes through their stateroom door portal. The prize portal is activated when a guest opens their stateroom door using their Medallion® device.

プリンセス賞には何らかの制約がありますか？
Due to gaming laws, Princess Prizes can only operate when the ship is in international waters. In addition, minors are not eligible to play.

プリンセス賞の賞品にはどのようなものがありますか？
You can find the full list of current prizes in the Princess Prizes terms and conditions. Prizes currently include onboard credits, onboard dining experiences, free cruises and more! 賞品は随時変更される場合があります。

プリンセス賞の大賞を受賞するチャンスはどれくらいですか？
The odds for the current prizes are available in the Princess Prizes terms and conditions.

プリンセス賞の獲得は1人あたり、それとも1客室あたりになるのでしょうか？何回エントリーできますか？
Princess Prizes is limited to one (1) entry per stateroom. That entry covers the guest’s entire voyage from the time purchased or from embarkation (if upgraded with Princess Premier).

プリンセス賞でオンボード・クレジットが当たった場合、現金に換金できますか？
オンボード・クレジットは、クルーズ終了時のお客様のフォリオ（明細書）に自動的に適用され、払い戻しや現金との引き換えはできません。

プリンセス・プレミアで受け取ったものに加えて、船上でプリンセス賞を購入して、より多くの当選チャンスを得ることができますか？
No, Princess Prizes is limited to one (1) entry per stateroom. That entry covers the guest’s entire voyage from the time purchased or from embarkation (if upgraded with Princess Premier).

I already purchased my cruise. Can I upgrade to either Princess Plus or Princess Premier?
もちろんです！You can upgrade from Princess Standard to Princess Plus for only $60 per day or to Princess Premier for $80 per day. If you already have Princess Plus on your reservation, you can upgrade to Princess Premier for the difference, either $20 or $30 per-day, based on the price of your original package. To do so, simply log in to Cruise Personalizer, contact Princess via our Contact Center, or contact your Travel Advisor.

3人目と4人目の乗客は同じパッケージ（プリンセス・プラスまたはプリンセス・プレミア）を購入する必要がありますか？
Third and fourth guests are not required to purchase or defaulted to the selected package of first and second guests in a stateroom. Should 3rd and 4th guests want to opt in to purchase a package, you will need to contact Princess or your Travel Advisor to have it applied to the booking.

3人目と4人目がプリンセス・プラスまたはプリンセス・プレミアを利用していない場合でも、同室の人すべてでこれらのパッケージのサービスを共有できますか？
プリンセス・プレミア・パッケージでは、次のサービスをすべてのお客様にご利用いただけます。Wi-Fi for 4 devices per guest, the digital photo portion of the Photo Package and reserved theater seating. Free shipping for Medallion® devices can also be shared across all guests in the stateroom when shipped at once to the same address. Casual Dining or Specialty Dining meals cannot be shared with the 3rd and 4th guests in the stateroom.

プリンセス・プラスまたはプリンセス・プレミアは、船上で購入できますか？
はい。Princess Plus and Princess Premier are available for purchase on board. You may purchase or upgrade a package through the second day of your voyage.

プリンセス・プラスおよびプリンセス・プレミアはクルーズツアーの陸上部分に適用されますか？
Unfortunately, no. These great value packages are designed around your MedallionClass® shipboard experience and are not applicable during the land portion of cruisetours.

プリンセス・プラスまたはプリンセス・プレミアの予約方法を教えてください。
You may select your preferred package upon booking online, through your preferred Travel Advisor or by contacting Princess Cruises via our Contact Center. If you’re already booked, you can upgrade to a package through the Cruise Personalizer.

プリンセス・プラスとプリンセス・プレミアは何が変わりますか？
We added new fixed price casual dining meals and OceanNow® delivery and room service for both! The enhanced package for Princess Plus ($60 USD) includes two free casual dining meals per guest. The enhanced Princess Premier package ($80 USD) includes unlimited free casual dining meals. These new perks will be (at no extra charge) fleetwide 2023 年 8月 2 日.

カジュアル・ダイニングのお食事とは何ですか？どこで利用できますか？
We’re introducing exciting new 3-course prix fixe meals at our casual dining venues. These vary by ship, but include: オーマリーズ、オーシャン・テラス、ヴァインズ、アルフレッド・ピッツエリア、ジジズ・ピッツェリア、海寿司、プランクバーベキュー、スチーマーズ、ソルティドッグ・ガストロパブ。

プリンセス・プラスまたはプリンセス・プレミア・パッケージ以外では、どのような変更がありますか？
Select casual dining venues will now include a cover charge of $14.99 for the new multi-course prix fixe meals. A la carte items may also be purchased individually. A one-time access fee of $14.99 per person per voyage will apply for OceanNow® delivery and a $5 room service fee will apply for each order placed by stateroom phone. OceanNow delivery refers to orders placed through the app that are delivered to wherever you are, including your stateroom.

客室備え付けのオーダー用紙をドアノブにかけて朝食を注文し、デリバリーしてもらうことは、今後も可能ですか？また、アイスバケットやバスローブなどのハウスキーピング用品は無料で注文できますか？
Breakfast ordered for stateroom delivery by placing the card outside your door will continue to be complimentary and no additional fees will be charged, regardless of whether or not you have Princess Plus or Princess Premier package. The same is true for housekeeping items ordered either by telephone or through your stateroom steward. For guests on a standard Princess Package, housekeeping items ordered using OceanNow will incur the one-time $14.99 OceanNow delivery access fee.

Will I receive the new perks if I purchased Princess Plus or Premier at the old rate of $50/$75 per day?
新料金をお支払いいただくことで、新しい特典にアップグレードできます。アップグレードを希望されない場合は、最初にご購入いただいたパッケージの特典をお楽しみいただけます。

プリンセス・プラスおよびプリンセス・プレミアはすべての客室タイプに利用可能ですか？
はい。Both Princess Plus and Princess Premier are available to ALL guests and ALL stateroom types. These packages are capacity controlled and are available for purchase pre-cruise or on board.

プリンセス・プラスまたはプリンセス・プレミア・パッケージの一部のサービスのみを希望し、他のサービスを希望しない場合はどうなりますか？
Princess Plus and Princess Premier are not available as individual components. However, the value of each package is strong and should be evaluated for each guest’s own circumstance.